A little bit about Seven Seas Worldwide and why we exist

More and more people travel the world. People travel for many different reasons; some do it for work, some study in another country, some emigrate and some take time out before they settle down. International mobility is here to stay and we are here to make relocating and shipping your excess baggage less complex and less stressful for our customers. Our role is to provide peace of mind to you every time you travel and as an international shipping company we ensure that moving your excess luggage is taken care of so you can concentrate on your next challenge.

Seven Seas Worldwide was set up in 1996 by two enthusiastic brothers who saw that there was a gap in the market of shipping excess baggage. It was a cumbersome and uncontrolled market that looked inward but not outward to its customers. John and William knew they could break these traditional market dynamics and develop far better sea and air freight relocating solutions focused on the customer and what they really want. Innovating and inspiring to build best air and sea freight shipping service standards within and beyond our industry is our aim for you.

So, over the last ten or so years John and William embarked on a journey of setting up numerous of company-owned international shipping centers around the globe, recruited highly skilled and insightful employees to provide a seamless process of relocating customers’ personal excess baggage. At Seven Seas Worldwide international shipping is controlled and managed in such a way that it gives highest customer service levels, excellent communication throughout the process by our 24/7 customer service centre and ensures that your excess luggage arrives in line with our promise to you.

Why Seven Seas Worldwide are different to our competitors and how that benefits our customers

 

Here at Seven Seas Worldwide we challenge the norm every day and we ask a lot of questions; for example, how can we develop ever better shipping and relocation services, how can we delight our customers more, how can we work better with our partners, how can we reward our employees more, how can we develop more and better products to benefit our customers; where should we open more international shipping centers, what else do our customers want that they don’t already get from an international shipping company? There are many more questions and the answers to all of those we find by using innovative methods, by constantly changing ways to find better solutions and by using all our skill centers around the world to foster a global approach to development of our air and sea freight relocation services for our customer. If we continue to do that right, we continue to provide peace of mind to you and earn your custom and respect for many years to come.

What it means to our customers

 

It works for more than 40,000 customers a year and this is growing rapidly. New company-owned international shipping operations are opened every few months around the world to reflect the changing international mobility of our customers. We are shipping excess baggage in and out of the UK, the USA, Canada, Australia, New Zealand, South Africa, Ireland, China, India, Singapore and many more countries with our company-owned international shipping centers already and only work with the best partners in many other markets around the world to serve you. Our centrally placed customer service center employs multi-lingual specialists who all excel at their technical competence; they are available to you 24 hours 7 days a week. Our pricing is transparent and fair; there are no hidden destination charges that might surprise you. You can order conveniently online or by phone and track your international shipments during transit.
We are passionate about what we do and how we do it; it has resulted in happy customers who recommend us to their friends and who use us time after time again.

To see what our customers think please visit our company blog for worldwide shipping testimonials

 

For details of the Seven Seas Worldwide group of companies please click here.